Prism Creative Privacy Policy

Last updated: September 9, 2025

This Privacy Policy is applicable to Prism Creative (“us,” “we,” or “our”) and sets out our policy on the gathering and use of information on the www.prismcreative.com website (this “Site”).

At Prism Creative, we are committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, and share information about you when you visit our website or use our services. Prism Creative complies with Canadian Federal and Provincial privacy laws and regulations, including the Personal Information and Electronic Documents Act.

Your use of our Site signifies your acknowledgement and consent to our Privacy Policy. If you do not agree to this Privacy Policy, please do not continue to use our Site. Your continued use of the Site signifies your acceptance of these terms and any changes in effect at the time of use.

Information We Collect

We collect two types of information about our clients and website visitors: personal information and non-personal information.

Personal information includes details that can identify you, such as your name, email address, and phone number. We collect personal information when you provide it to us, such as by filling out a contact form on our website.

Non-personal information includes details that cannot directly identify you. This may include your IP address, browser type, and information about your visit to our website (such as the pages viewed and links clicked). We collect non-personal information through cookies and other tracking technologies.

Use of Information

We use the information we collect for the following purposes:

To provide you with the services you have requested.
To communicate with you about your account and our services.
To improve our website and services.
To customize your experience on our website.
To analyze and understand how our website and services are used.

Disclosure of Information

We do not sell or share your personal information with third parties for their own marketing purposes without your consent. We may share your information in limited circumstances, such as:

To comply with legal obligations.
To protect your rights and safety.
To deliver services you have requested.

Please note that some of these disclosures may involve the storage or processing of personal information outside of Canada. This means your information may be subject to privacy laws different from those applicable in Canada, including requirements for disclosure to governmental authorities.

Protection of Information

We take reasonable steps to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no internet or email transmission is fully secure. You should take special care in deciding what information you send us via email.

The personal information you share with us is stored on our servers or hosted by third parties who are contractually required to comply with our Privacy Policy.

Cookies

Cookies are small pieces of data stored on your device when you visit a website. They are commonly used to remember preferences, analyze site traffic, and personalize content. Prism Creative uses cookies to improve user experience and track site usage. We do not use cookies to collect or store personal or sensitive information.

Types of Cookies We Use:

Essential Cookies – Required for the basic functionality of the Site.
Performance and Functionality Cookies – Enhance functionality but are not strictly necessary.
Analytics and Customization Cookies – Track and analyze user behavior. These may link to personal information to provide relevant marketing. To opt out, please contact us via email.

Most browsers accept cookies by default. You can disable cookies through your browser settings, but this may affect certain features of the Site.

Links to Other Websites

This Privacy Policy applies only to our website and not to any third-party websites that may be linked to or from ours. If you follow links to other websites, please review their privacy policies. We do not endorse and are not responsible for the content or privacy practices of external websites.

Changes

We reserve the right to modify this Privacy Policy at any time. If we make material changes, we will provide notice on our website at least 30 days before the new terms take effect. What constitutes a material change will be determined at our sole discretion.

By continuing to use our website after any changes become effective, you agree to be bound by the updated policy. If you do not agree, please stop using our website.